Northern Glass Pros FAQs
Have questions about windshield replacement? Find answers about the replacement process, cost, insurance coverage, appointment times, and what to expect before and after your service.
Yes. We offer glass repair and windshield replacement for special equipment including tractors, semi trucks, and construction equipment.
No. The only things we ask you to do are:
- Leave the tape on for 24 hours.
- Avoid high power car washes for 24 hours.
Our technicians work really hard to complete each windshield replacement within an hour. There are some circumstances where we need more time, and those circumstances are usually explained, if necessary, at the time of booking.
Most of the time we can have the windshield sent from our supplier to our shop by the next morning (weather permitting them to travel through Sardine Canyon). Our longer lead times occur when we need to order the windshield from a supplier in Colorado, and that takes approximately 7 days.
Generally, we can get customers on our schedule the next day, but during our busier months, it may be a few days out.
Yes! We work with any insurance company. It’s a simple process. We are happy to assist you with the auto glass claim, or your insurance agent can start it for you.
Your insurance rates should not go up due to you filing an auto glass claim because it is usually not an “at fault” accident. Please ask your insurance agent for more details.
We will waive up to $100 of your deductible.
- We guarantee it to never leak.
- We guarantee the molding to never come off.
- We guarantee the windshield not to stress fracture. If it does, we replace it at no additional charge.
- We offer free rock chip repair on the windshields we have replaced up to three months.
Yes, we will offer mobile service in Cache Valley as long as:
- The weather and temperature permit.
- The vehicle does not require a camera recalibration (the camera responsible for lane departure warning/lane keep assist, adaptive cruise control, etc.) This camera requires additional equipment to recalibrate that cannot be transported.
No. We service Cache Valley and Box Elder county. Anything further away requires 3 or more windshields for us to make the trip out.
Approximately 10 minutes for 1 rock chip. An additional 5 minutes for each additional chip(s). We cannot repair any rock chips if the vehicle has been through a car wash or out in the rain &/or snow within the last 6-8 hours as it will be filled with water. If you park in a garage, put a piece of tape over the rock chip(s) before leaving your garage the next day during times of bad weather to prevent the chip(s) from filling up with water.
We generally ask that you call ahead of time so we can make sure we have someone available to make the repair.
We typically use a plotter to precut the glass tint for each vehicle. Occasionally we have to hand cut the tint for a specific vehicle.
Great! We will only charge a labor fee to install it.